On Friday Air Canada has made a statement that may affect Celina’s trip. We all know I am talking about the Air Canada strike that is planned to commence on June 14th, 2011. At first I thought that for Celina it would mean cancelled flights, accompanied by nights in a hotel in London until there is another way of flying back home to Toronto. Fortunately that is not true since Air Canada promised the following:
We have been advised by the CAW – the union representing Air Canada’s call centre and airport customer service agents in Canada – that it intends to proceed with strike action as early as 12:01 a.m. EDT, June 14, 2011, in the event an agreement is not reached.
Please keep in mind, however, that if call centre and airport customer service agents walk off the job, we will continue to operate our full flight schedule.
You can read their complete statement here.
Their intention is to ensure their customers get to their destinations safely and on time. In case of delayed or cancelled flights there is a service people are directed to:
In the event that your flight is delayed or cancelled, you may be eligible to rebook your flight using our self-serve delayed and cancelled flight service.
Unfortunately they are already experiencing delays at providing customer service, so even that service might not be that reliable.
The flight to London at the beginning of Celina’s trip towards the Arctic was threatened by Iceland’s erupting volcano, Grimsvotn. Now the threat comes from Air Canada. To read more about the strike click here.
Let’s all hope that her flight will not be delayed or cancelled.